It is not business as usual.
The Matiowski Farmers’ Market will ensure:
- Signage promoting measures the Market is taking during COVID-19; FMO provide info sheet is posted through the market site.
- Signage and arrows promoting one direction circulation for customers throughout the Market, as much as possible.
- One separate entrance and exit will allow for easier active monitoring and control over crowds.
- As usual, Helena Devins, Market Coordinator, will be on site and you may start setting up as early as 6:00 a.m.
- If you are not able to attend please notify Helena, Market Coordinator, as early as possible.
- Be set up no later than 8:00 a.m.; if you have not arrived by 8:00 a.m. you will not be allowed to set up without refund this season.
- There is absolutely no parking around the Whitecap as we want the tent to be welcoming and accessible. There are a few special cases that have already been discussed and agreed upon. If you have not discussed and been told you can park around the tent there is lots of parking on the Harbourfront and around downtown; the parking is paid parking and there will not be free passes given out
- PINES will have trolleys and a few staff members to help with loading and unloading as efficiently as possible
- You may use tables and other barriers to ensure customers keep a safe distance from you and your products. For example, a double table setup (a table in front of the table you store your products on) is effective in achieving physical distancing between vendors and customers. Please let me know in advance if you are requesting a second table for this distancing method so it can be set out prior to your arrival.
- Consider all sides of your booth. To prevent customers being tempted to approach your booth from the side, ensure that area is also blocked or expanded to ensure a safe distance is maintained.
- Have hand sanitizer available for both you and your customers.
- The market runs until 2:00 p.m. and it is expected that you stay for the whole duration unless you have sold out and confirmed with Helena, Market Coordinator, that you are leaving to avoid disruption of other vendors and physical distancing measures.
• Masks are strongly recommended. Knowing that PPE is in short supply, use equipment that is homemade.
• Consider a standing plexiglass barrier on your table to separate shoppers from you and your products.
• Where possible, ensure all products are packaged and kept behind your table as recommended in the above section. This ensures customers will not handle your products before they have been purchased.
• No open food samples can be distributed to customers.
• Keep a 2 metre (6 foot) distance from customers at all stages of making a sale. This may involve having an alternative vessel for customers to put cash in that is a safe distance from you, having a pick-up area on one side of your booth where you place purchased products so customers can pick it up from there, rather than you handing it to them.
• If using cash, it is recommended that, you keep the cash you receive separate from the cash you use to make change. Viruses can live on surfaces for up to 72 hours. If the cash you are using to make change has been isolated for this length of time, you will be handing clean cash back to your customers, stopping potentially infected cash from circulating throughout the Market.
• Consider alternatives to cash, such as online pre-order/pre-pay, or portable debit/credit systems.
• Try to round your prices to dollar values that will not require change. Have a designated area for customers to leave cash. When cash from a number of customers accumulates, put on gloves and remove it, keeping it separate from the clean cash that you are using to make change.
• As much as possible, avoid lengthy conversations with your customers. The goal is to have customers get in and get out in a timely manner, so please encourage this in your own interactions as well.
• Sanitize your hands after every customer interaction.
• If customers touch your product without purchasing it, sanitize that item, remove it from your stock, or require the customer to purchase it.